By Spencer Lee June 21, 2022
New digital strategies and tech-savvy clientele are requiring companies to change how they approach their work, as automation continues transforming operations. Technology specialists will be in ever greater demand, with companies seeking improved efficiency and compliance, especially as newer technology rolls out. Still, mortgage producers will always be part of the equation, industry leaders say.
Today’s trends are “changing the industry of understanding what technology can do, welcoming it as a catalyst to get better versus viewing it as a challenge for people,” said Jina Choi, chief operating officer at Candor Technology.